Global Conference 2010
Deputy Commissioner for Operations Support, Internal Revenue Service
Mark Ernst is Deputy Commissioner for Operations Support at the Internal Revenue Service, responsible for the IRS technology portfolio, cybersecurity and identity protection, work force policies, support and development, real estate services, agency-wide procurement, and accounting and control over both IRS financial operations and government-wide revenue accounting. Before joining the IRS, Ernst was chairman and CEO of H&R Block, where he led efforts to broaden the range of services to Block′s traditionally middle- and lower-income consumers. Previously, Ernst held positions at American Express Company, PricewaterhouseCoopers and the U.S. Treasury Department Comptroller of the Currency. Ernst holds a B.S. from Drake University, where he serves on the board of trustees. He received his M.B.A. from the University of Chicago Booth School of Business, where he is an advisory board member. He has held numerous public, private and nonprofit board positions.