Jeff Mou is an associate in the Milken Institute Asia Center in Singapore. Mou collaborates in managing Cvent and the Salesforce CRM database in addition to supporting the business development process. He has worked with many CRM tools, including Marketo and HTML in addition to Salesforce. Previously he was a CRM specialist at the Chicago Mercantile Exchange Group, where he supported the Asian international marketing team with online campaigns and customer relationship development. Mou graduated from Dalian Maritime University in China and completed his master’s degree in engineering at the National University of Singapore.